Official source: https://mygigshift.com/privacy
1. Introduction
DAISEE LLC ("we," "us," or "our") operates the GigShift marketplace platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services.
Your privacy is important to us.
We are committed to protecting your personal data and being transparent about how we use it.
2. Information We Collect
2.1 Information You Provide
Account Information: Name, email address, password, phone number
Profile Information: Business details, skills, experience, certifications, portfolio
Identity Verification: Government-issued ID (processed via Stripe Identity; we do not store ID images)
Payment Information: Processed securely through Stripe (we do not store payment card details)
Job Information: Job postings, applications, proposals, bids
Communications: Messages sent through the platform, customer support inquiries
Location Data: Address, service area, GPS location (with your permission)
2.2 Information We Collect Automatically
Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages viewed, features used, time spent, search queries
Cookies and Tracking: Session cookies, analytics cookies, preference cookies
Log Data: Server logs, error reports, performance data
2.3 Information From Third Parties
Identity Verification Providers: Stripe Identity for government-ID verification
Payment Processors: Transaction data from Stripe
Analytics Providers: Aggregated usage statistics
3. How We Use Your Information
We use your information to:
Provide Services: Create and manage accounts, facilitate job matching, process payments
Communications: Send transactional emails, notifications, updates, and marketing (with consent)
Safety and Security: Verify identity, conduct background checks, prevent fraud and abuse
Improve Services: Analyze usage, fix bugs, develop new features
Legal Compliance: Comply with laws, regulations, and legal processes
Customer Support: Respond to inquiries and resolve issues
Marketing: Send promotional materials (you can opt out anytime)
4. How We Share Your Information
We may share your information with:
4.1 Other Users
Businesses can see contractor profiles, ratings, and application information
Contractors can see job details and business information
You control what information is visible in your profile
4.2 Service Providers
Payment Processing: Stripe for payment transactions
Identity Verification: Stripe Identity for government-ID checks
Cloud Hosting: Data storage and infrastructure providers
Analytics: Usage analytics and performance monitoring
Email Services: Transactional and marketing email delivery
SMS Services: Text message notifications and phone verification
4.3 Legal Requirements
We may disclose information if required by:
Legal processes (subpoenas, court orders)
Law enforcement requests
Protection of our rights and safety
Prevention of fraud or illegal activity
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We do NOT sell your personal information to third parties for their marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your data:
Encryption: HTTPS/TLS for data in transit, encryption at rest via our cloud provider
Access Controls: Limited employee access to personal data
Authentication: Secure password requirements and SMS-based phone verification
Monitoring: Error and security event monitoring
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
6. Your Privacy Rights
You have the right to:
Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your data (subject to legal obligations)
Portability: Receive your data in a machine-readable format
Opt-Out: Unsubscribe from marketing communications
Object: Object to certain processing of your data
Withdraw Consent: Withdraw consent for specific data uses
To exercise these rights, contact us at [email protected]
7. Data Retention
We retain your information:
For as long as your account is active
As needed to provide Services
To comply with legal obligations (e.g., tax records, dispute resolution)
For up to 7 years for financial and transaction records
Until you request deletion (with legal exceptions)
8. Cookies and Tracking Technologies
We use cookies and similar technologies for:
Essential Cookies: Required for platform functionality (e.g., login sessions)
Analytics Cookies: Understand how users interact with our platform
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Deliver relevant advertisements (with consent)
You can control cookies through your browser settings. Blocking certain cookies may affect platform functionality.
9. Children's Privacy
GigShift is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:
Standard Contractual Clauses approved by relevant authorities
Compliance with applicable data protection laws
Adequate security measures for international data transfers
11. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to deletion of personal information
Right to non-discrimination for exercising CCPA rights
Note: We do not sell personal information.
12. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restriction of processing
Right to data portability
Right to object to processing
Right to lodge a complaint with a supervisory authority
13. Email Communications and CAN-SPAM Compliance
We comply with the CAN-SPAM Act. Our email practices:
We clearly identify ourselves as the sender
Subject lines accurately reflect email content
We identify marketing messages as advertisements
We include our physical business address
We provide a clear way to unsubscribe
We honor opt-out requests within 10 business days
Note: Unsubscribing from marketing emails does not opt you out of transactional emails (e.g., account notifications, receipts).
14. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the platform. Your continued use after changes constitutes acceptance of the updated policy.
16. Contact Us
For questions, concerns, or requests regarding your privacy or this policy:
DAISEE LLC
Email: [email protected]
Address: 8411 Wood Pointe Ct, Fairfax Station, VA 22039
For privacy rights requests, please include "Privacy Request" in your email subject line.
By using GigShift, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.